Slakey Brothers currently has a great opportunity available for an OnlineInside Sales Representative to join our team at our Branch in Modesto, CA! This position is on-site in our Modesto location.
Schedule - Monday-Friday 8:15am–5:15pm Full Time - Pay Range $22-$27 hourly based on experience
Day to Day Inside Sales Representative Activities
Responsible for accurately processing all online orders placed through SlakeyCustomer and the Slakey App
Work closely with local Branch and Sales teams to ensure customer expectations are met
Identify best practices, process improvements, and website enhancements to improve the Customer service experience
Continually develop and maintain strong product knowledge
Education/Experience/Skills
High school diploma or GED required
1+ years industry experience or equivalent knowledge preferred
Working knowledge of products sold and product application
Excellent written and oral communication skills
Able to handle multiple activities in a fast-paced environment
Demonstrated ability to manage details and meet deadlines with 100% accuracy
Superior Customer service-oriented approach, respond to requests with a sense of urgency
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Must be comfortable working in a team oriented, fast paced, multiple task, and Customer focused environment
Demonstrated success in working independently and in a team setting
Willing to “think outside of the box” and identify process improvement opportunities
Working knowledge of Microsoft operating systems for desktops and server
About Slakey Brothers Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.
Our Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”
Benefits
Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
Paid time off including vacation, sick leave, and holidays
Generous discretionary Profit Sharing
401(k) Retirement Plan
Tuition reimbursement for 2-year and 4-year degree programs for Team Members
Post high-school scholarship opportunity for Team Member’s children
Employee Assistance Program
For an opportunity to join our winning team, apply online at Slakey.com/Careers!