HVAC Technical Service Advisor

Elk Grove, CA

Full Time

Technical Services

Experienced

Slakey Brothers has an immediate need for a HVAC Technical Service Advisor at our Corporate Office in Elk Grove, CA!

Schedule - Monday-Friday 7am-4pm or 8am-5pm
Full Time - Pay range $67,500-$85,000 based on experience.

Day to Day HVAC Technical Service Advisor Activities

Perform a broad range of equipment support functions and training for Slakey's customers and branches.
Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines.
Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service.
Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.
Provide technical field support assistance for Slakey Brothers customers.
Provide parts research assistance, accessory, and functional parts stock suggestions.

Skills and Qualifications

Completion of a 2-year college degree in technical studies or equivalent work experience
Five years of related work experience and excellent knowledge of HVAC industry
Excellent driving record
Able to travel as required with extended overnight stays
Demonstrated ability to manage details and meet deadlines with 100% accuracy
Customer service-oriented approach, responds to requests with a sense of urgency
Strong attention to detail, excellent time management and organizational skills
Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
Ability to use tact and diplomacy in sensitive situations
Recognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying “no”
Excellent presentation and communication skills
Able to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
Able to work sitting or standing and to move freely throughout our facilities
Able to lift and carry equipment and supplies on a frequent basis

About Slakey Brothers

Slakey Brothers, established in 1939, is a wholesale distributor of Heating, Ventilation & Air Conditioning (HVAC) and Plumbing dedicated to providing the best service and value to our Customers in Northern & Central California, Western Nevada and Southern Oregon.

Slakey Brothers’ Mission: “Provide all of our customers with quality products and services the first time, every time, and to provide all Team Members opportunity and job satisfaction.”

Perks/Company Culture

Paid on the job training – including material handling equipment such as forklifts, order pickers and pallet jacks
Clean, safe, and well-organized warehouse facilities
Team Member appreciation days
Essential business – able to remain fully operational during pandemic lockdown periods
Promotional opportunities

Benefits
Our comprehensive Benefits Package includes:

Healthcare coverage of medical, dental and vision available 1st of the month following date of hire
Paid time off including vacation, sick leave, and holidays
Generous discretionary Profit Sharing
401(k) Retirement Plan
Tuition reimbursement for 2-year and 4-year degree programs for Team Members
Post high-school scholarship opportunity for Team Member’s children
Employee Assistance Program

For an opportunity to join our winning team, apply online at Slakey.com/Careers!

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Upon a conditional offer of employment, Slakey Brothers will conduct a criminal background check. Failure to cooperate or make full and accurate disclosure in conjunction with such investigative process is a violation of Company policy and may result in formal discipline, up to and including termination of employment.

By selecting yes to this application question, I understand and authorize Slakey Brothers. to complete a background check concerning my previous employment, educational institutions, driving record, criminal record, and other job-related records.

I agree and understand that any material misrepresentation or omission of a fact in my employment application may result in rejection of this application or if employed, termination of employment with Slakey Brothers. I certify that the answers provided on this application are true and complete to the best of my knowledge.

Employment with Slakey Brothers, Inc. does not constitute a Contract of Employment. The employee and the Company both reserve the right to end the relationship at any time, with or without cause. No representative of the Company other than the President has authority to agree to the contrary, and any such Agreement must be in writing and signed by the President.*

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HVAC Technical Service Advisor

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